Pricing and Plans

FLEXIBLE, TRANSPARENT PRICING THAT ADAPTS TO YOUR NEEDS

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proximaBasic

Designed for businesses with basic IT requirements
Coming soon /month
Pricing includes coverage for users
  • All proximaBasic services include:
  • 24/7 System Monitoring
  • Security Management
  • Patch Management
  • Remote Support
  • Antivirus and Malware Protection
  • Basic Backup Solutions
  • Hardware Health Monitoring
  • Incident Response

proximaPlus

Designed for businesses looking to eliminate costly break/fix IT services
Coming soon /month
Pricing includes coverage for users
  • All proximaPlus services include:
  • 24/7 System Monitoring
  • Security Management
  • Patch Management
  • Remote Support
  • Antivirus and Malware Protection
  • Basic Backup Solutions
  • Hardware Health Monitoring
  • Incident Response
  • Preventive Maintenance
  • Asset Management
  • Secure Cloud Backup
  • Server/Network Support
  • Data Encryption
  • Firewall Management
  • Disaster Recovery Planning
  • Performance Optimization

proximaPro

A fully comprehensive plan for any business size or needs.
Coming soon /month
Pricing includes coverage for users
  • All proximaPro services include:
  • 24/7 System Monitoring
  • Security Management
  • Patch Management
  • Remote Support
  • Antivirus and Malware Protection
  • Basic Backup Solutions
  • Hardware Health Monitoring
  • Incident Response
  • Preventive Maintenance
  • Asset Management
  • Secure Cloud Backup
  • Server/Network Support
  • Data Encryption
  • Firewall Management
  • Disaster Recovery Planning
  • Performance Optimization
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support

proximaBasic

Designed for businesses with basic IT requirements
Coming soon /year
Pricing includes coverage for users
  • All proximaBasic services include:
  • 24/7 System Monitoring
  • Security Management
  • Patch Management
  • Remote Support
  • Antivirus and Malware Protection
  • Basic Backup Solutions
  • Hardware Health Monitoring
  • Incident Response

proximaPlus

Designed for businesses looking to eliminate costly break/fix IT services
Coming soon /year
Pricing includes coverage for users
  • All proximaPlus services include:
  • 24/7 System Monitoring
  • Security Management
  • Patch Management
  • Remote Support
  • Antivirus and Malware Protection
  • Basic Backup Solutions
  • Hardware Health Monitoring
  • Incident Response
  • Preventive Maintenance
  • Asset Management
  • Secure Cloud Backup
  • Server/Network Support
  • Data Encryption
  • Firewall Management
  • Disaster Recovery Planning
  • Performance Optimization

proximaPro

A fully comprehensive plan for any business size or needs.
Coming soon /year
Pricing includes coverage for users
  • All proximaPro services include:
  • 24/7 System Monitoring
  • Security Management
  • Patch Management
  • Remote Support
  • Antivirus and Malware Protection
  • Basic Backup Solutions
  • Hardware Health Monitoring
  • Incident Response
  • Preventive Maintenance
  • Asset Management
  • Secure Cloud Backup
  • Server/Network Support
  • Data Encryption
  • Firewall Management
  • Disaster Recovery Planning
  • Performance Optimization
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support

SAVE 20%! Save on an annual plan with promo code: PROXIMA18( )*

FAQ

FREQUENTLY ASKED QUESTIONS ABOUT PRICES

Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.

Are free Anti-Virus software any good?

First and foremost, it’s crucial never to go without proper security protection for your computer. Free antivirus solutions often have low detection rates and may not provide comprehensive protection. Contact us today, and we’ll guide you through the latest, most effective security software we recommend for spyware, malware, and virus protection—trusted by all our clients for their peace of mind.

What exactly are Managed IT Services?

Simply put, Proxima Tech Consulting’s Managed IT Services means we handle all your information technology needs. We manage the sourcing, installation, technical support, and staffing for your hardware and software. Additionally, Proxima Tech Consulting acts as your trusted consultancy and support team, providing scheduled system maintenance, upgrades, and emergency assistance to ensure your business stays operational.

What is cloud backup?

Cloud backup, or online backup, involves the secure transfer of your onsite backups to an offsite server on a nightly basis. Hosted in a secure data center in Perth, this solution eliminates the need for manual backup processes, such as transporting data offsite. Offering superior security, reliability, and ease of management, cloud backup ensures your critical data is consistently protected and readily accessible, providing peace of mind and operational continuity.

What kind of response times can I expect?

We collaborate closely with each client to define clear, specific expectations. Our measurable service levels outline precise outcomes and consequences in the event that we do not meet the agreed-upon standards, ensuring accountability and transparency in all our engagements.

How Long is a Managed Services Contract For?

Managed IT services contracts can vary significantly between providers. Some offer flexible month-to-month plans, while others require multi-year commitments. Pricing structures also differ, with some providers having high upfront costs and lower monthly fees, while others balance startup costs by spreading them over the term of the contract, offering a more consistent monthly rate. Each provider’s approach is designed to meet different business needs, allowing clients to choose the best fit for their budget and long-term IT goals.

What should I do before I call for help?

When encountering an issue, take note of any error messages and capture screenshots for reference. Next, try to replicate the issue to understand its occurrence. Often, closing the program and restarting the computer can help reset the system and resolve the problem. This simple troubleshooting step can frequently address common technical issues.

What does having Managed IT Services cost?

Our service model is structured around a fixed monthly fee, customized to the size and complexity of your network. Upon engagement, our Managed IT Services cover the ongoing maintenance and support of every aspect of your network infrastructure. This approach not only ensures operational continuity but also offers predictable IT costs, providing you with both peace of mind and the ability to accurately forecast your IT maintenance expenses.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to your unique requirements. Whether you need a comprehensive package of managed IT services, consulting, security solutions, or service desk support, Proxima Tech Consulting makes it easy with an affordable, customized flat-rate service plan.

How does a flat rate billing save me money?

Flat-rate billing provides the flexibility to manage your IT expenses with greater predictability, allowing you to focus on your core business objectives. We customize each service package to align with your specific business needs, ensuring you only pay for the services you require. Proxima Tech Consulting serves as your all-in-one IT partner, offering comprehensive managed IT services for a single, fixed monthly fee. Our approach ensures transparency and value—we don’t profit from your challenges.

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic,” offering flexible support across a wide range of platforms. Whether your team utilizes Google Workspace, Microsoft 365, Windows, Mac, Android, or iOS, we provide seamless support tailored to your needs. From installing and managing onsite servers to hosting them virtually on Amazon Web Services (AWS) or Microsoft Azure, we ensure your infrastructure runs smoothly. If you’re transitioning between ecosystems, our team will guide you through a seamless migration process. In addition, we specialize in cloud solutions, network security, data backup, and disaster recovery, delivering comprehensive IT services designed to support and grow with your business.